FREQUENTLY ASKED QUESTIONS

Q.  How do I navigate this website?
A.  Using the "Select by Model" drop-down menu you can select a specific model to view a line of parts from that line of vehicles.  Using the "Model by Year" drop-down menu you can find the year and model of your vehicle and click on one of the sections.

Q. Do you just handle specialty parts?
A. Europrice can get you any parts you need, however there are so many parts available that Europrice is always open to special requests or supply parts that we do not list specifically on the website. When asking for a special request please note that Europrice does mainly handle specialty parts.

Q.  Can you get me standard replacement and repair items?
A.  Europrice can supply many OEM replacement and repair items.  Europrice does currently offer packaging and planning for maintenance and repair of your vehicle.  Europrice maintains several rare European model in North America.  Europrice can get you the specialty items and standard items you need to maintain your special vehicle.  [ contact ]

Q.  How do I order parts?
A.  From any page on the website you can click on the order button at the top right of the screen.  This will bring you to a form which you will fill out with the needed information to begin the order process.  When you have submitted your request you will receive an email personalized to your exact needs which will begin the ordering process.  Generally during business hours order inquiries will be answered in 2-3 hours.  [ order ]

Q.  Why doesn't this website have an online store or shopping cart system?
A.  Many of the items Europrice handles require specific information from the customer concerning their vehicle, their location, their preferred delivery method and more.  Each request to purchase a product requires that each individual customer's order is handled personally via email to make certain that the items purchased are proper for their specific application and needs.  [ order ]

Q.  How do I contact Europrice if I have questions?
A.  From any page on the website you can click on the contact button at the top right of the screen.  This will open an email to Europrice's main contact email address.  You can ask any question that you may need information in regards to.  Generally during business hours emails will be answered in 2-3 hours.  [ contact ]

Q.  What are your policies regarding returns, shipping and warranty claims?
A.  From any page on the website you can click on the policies button at the bottom of the screen. [ policies ]